REFUND & CANCELLATION POLICY
Last Updated on June 13, 2025
No Refund Policy
All entry fees and rebuys are strictly non-refundable. Once you have entered a competition or purchased a rebuy, no refunds will be issued under any circumstances, including but not limited to:
- Accidental purchases or duplicate entries
- User error (e.g. failing to make a pick)
- Elimination from the competition
- Technical or connectivity issues
- Changes in availability or personal circumstances
This policy complies with the UK's Consumer Contracts Regulations, as the service is:
- Digital in nature
- Delivered immediately upon payment
- A skill-based competition exempt from typical refund entitlements
Cancellation
Users may not cancel an entry or rebuy once a payment has been completed.
LMS HQ reserves the right to cancel a competition in rare or exceptional circumstances (e.g. low participation or technical failure). If this occurs:
- We will notify all participants via email
- Entry fees may be refunded in full or applied to a future competition at our discretion
If a User is found to have violated the Terms of Service or Competition Rules, LMS HQ may cancel their participation without refund.
Contact
If you believe you have a unique case that requires review, you may contact us at support@lastmanstandinghq.com, though we do not guarantee a refund under any circumstances.